Process | Habefast
What is a process?
According to ISO (International Organization for Standardization) standards, a process is defined as “a set of interrelated or interactive activities that transform inputs into outputs”. The input elements correspond to the course of the process while the output elements designate the results.Â
A process is therefore the set of activities that enable a structure to implement resources to produce a defined result. The resources used correspond to objects, such as supply chains, or intangible resources such as information and data.Â
It differs from a procedure, which answers the question “how to do it”. The process describes the company’s activities and implies a transversal vision of the structure. It therefore includes procedures. In fact, it corresponds to all the contributions made by the employees of an organization to produce a result established beforehand.Â
A process map enables the implementation of a management by process strategy. It summarizes the company’s activities and facilitates the understanding of the company’s operations. It also allows the identification of possible areas for improvement within the company’s organization.
The different families of processes :
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Management or realization processes
These processes correspond to the company’s core business because they are the ones that enable the creation of added value. In short, they designate the resources directly implemented for the realization of a service or a product and which aim to meet the needs of the customer.Â
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Management processes
Also called management processes, these are the processes that aim to apply the company’s strategy and vision. They are determined by the company’s management and are under its responsibility to ensure consistency in their implementation.Â
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Support processes
These processes are used to enable the proper execution of other types of processes. They ensure that the resources needed to perform a task are available and usable. They must optimize the realization of the tasks.Â
