Would you like to analyze whether tools and software could help you in your daily life? Do you want to analyze the optimization of your company’s digitalization potential? Do you want to streamline certain processes in your organization?
In the digital age, digital transformation provides access to numerous tools to optimize the way you work or to help you make decisions by providing you with valuable information, whatever the size of your company. However, many companies are still using tools or working methods that could be improved, resulting in an under-exploitation of their potential and a degradation of their productivity.
To correct this phenomenon, solutions exist to facilitate decision making, improve the transmission of information, optimize certain work processes, and even transform a customer experience. In the long term, this digital transformation will lead to better competitiveness and will allow you to position yourself against new market entrants or other companies using these new technologies.
Companies using digital tools show 6 times more growth than those that have not made any similar changes.
As a partner in your digital transformation, our experts will work with you hand in hand to offer you the solutions best suited to your company and your core business and accompany you throughout your digital transformation.
The different universes of digital transformation on which we can accompany you
The areas of intervention can be varied. The first step is to discover the context of your company and your “Business” objectives in order to offer you the most relevant solutions that are best suited to your strategy. Our experts accompany you in the implementation of tools and methodologies related to these 4 main areas of your company.
Marketing and communication
We have had the pleasure of partnering with different types of companies and events. Each organization allowed our teams to use their skills but also to broaden them through their diversity.
Internal communication
To optimize the reactivity and decision-making of your teams through internal communication, we can help you set up a collaborative communication tool. The operation of this type of tool will be based on direct messaging where it is possible to form conversation groups or a single conversation, by theme or by department. Wherever you are, you can start a conversation and interact and share files with the collaborator(s) of your choice. In this way, you save time and increase the efficiency of your teams.
Always in a logic of optimization of time and also of a better organization, there are tools allowing you to visualize, modify, delete your schedule as well as that of your teams. The creation and customization of tasks simplifies the transmission of information: the addition of a meeting place, a guest, a schedule, a specific note or even change the color of the task according to the person concerned. We can also set up tools to boost interactions within your company such as, for example, the implementation of a corporate social network or an intranet tool.
Digital presence
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Natural referencing
You want to improve the search engine optimization (SEO) of your website but you don’t have any web skills? As a web and digital agency, we help you to set up SEO optimization tools for your website. Our mission: to increase the traffic generation on your website, the number of contacts and your sales. In order to do so, SEO tracking tools can be used internally within your company so that you can make daily optimizations on your current pages and write relevant articles to improve your SEO.
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E-reputation
Manage your reputation on the Internet without it taking you time is possible thanks to adapted tools. Our experts select for you the software best suited to your sector, your needs and your objectives. Some of them allow you to be alerted in real time as soon as your brand is mentioned on a site, an article or a publication on social networks. The advantage: crisis management is made easier thanks to a better reactivity and without requiring a permanent and time-consuming watch. In the long term, this ensures that you have a desired brand image that is consistent with your perceived brand image.
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Audience analysis
Do you want to analyze the behavior of Internet users on your website? Our web agency helps you to set up tools to analyze your audience so that you can have an overview of the behavior of users on the different pages of your website: average time spent on your website, actions (for example if they have browsed other pages or left the site), bounce rate, location. Thus, you will get more precision on the relevance of each of your pages and you will be able to optimize those that need it the most.
Customer relationship management and customer experience
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Emailing
Do you want to reach new prospects in an agile, flexible way without the need for a web specialist? Opt for e-mailing tools! We can help you set up an e-mailing tool with which you can customize the layout of your e-mail from A to Z, according to your target audience and in an intuitive way, without requiring IT skills.
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CRM tools
Whatever your industry and the size of your company, the integration of a Customer Relationship Management tool can meet several of your objectives such as: centralize the interactions and data of each of your customers, automate administrative tasks, increase the responsiveness of your sales force to increase their productivity, your company’s turnover and create a unique customer experience.
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Martech tools: customer experience automation
The term Martech will cover all the new technologies used in the marketing field. The use of this type of tools allows you to offer fully customized content to your users according to their preferences and their real needs. For example, when a customer tells you that he only wants to buy your product in 3 months, you can schedule the sending of a newsletter to this same customer in 3 months. The advantage: you don’t use an aggressive marketing strategy that can be costly and you increase the visibility of your offer.
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Chatbot, online communication tools and customer support
The chatbot is an online chat that can be integrated on your website in order to interact directly with your Internet users, in particular to answer recurring questions. Our experts can guide you in the integration of this tool on your website, allowing you to optimize your time while ensuring a good management of your customer relationship. Two choices are then available to you: set up a chatbot or dedicate a person to answer via online chat. If you would like someone to take care of the online chat but you do not have the resources available, our smart-chat subsidiary offers to manage your online chat from A to Z. Our goal: to increase your contacts and provide a unique customer experience on your website.
Storage, transmission and protection of data
The cloud
In order to facilitate the storage, transmission and protection of your data, the dematerialization of your data thanks to a cloud is a solution. This tool allows you to optimize the collaboration of your teams thanks to shared spaces where your teams are co-owners of the folders, according to the access authorizations that you will have given beforehand. Live modifications by one or more users of word processing files, data analysis or presentations with automatic saving and other functionalities such as task assignment are also possible. Cloud tools often include powerful search capabilities to help your teams be more productive.
In addition, in order to guarantee the security and confidentiality of your data, these tools give you the possibility to choose who will have access to certain folders/files: a specific person, your company’s internal teams or everyone else.
Human resources
Human Resources Management System (HRMS)
Do you want to facilitate the management of your company’s human resources? Our consulting agency will help you set up information systems tailored to your needs and objectives. Our mission: to simplify and dematerialize the follow-up and management of your files such as pay slips, recruitments, holidays, absences, training and possible training and expense reports of your teams thanks to a software that centralizes all the information of your employees. In addition, the integration of an information system will allow you to optimize your processes thanks to the monitoring of indicators such as absenteeism rate, social balance sheet and turnover.
Project management
Project management can involve different stakeholders and include the exchange of a wide range of information. To simplify this management and to organize your project over time, our experts will help you to integrate tools adapted to your company and your processes. You will then be able to work on a unique collaboration platform that centralizes all your projects. They can be planned and embellished with several tasks, themselves sorted thanks to the allocation of labels and colors (e.g. marketing, accounting…).
These tasks can then be assigned to the people of your choice. Several functionalities allow you to add a file, a comment, a due date, to calculate the time spent on each task and to structure them by category and by folder. You can also have access to a chronological frieze grouping your various tasks, whether they are finalized or not, in order to anticipate possible delays. In this way, you reduce the loss of information, save time, and your team has a global vision of the progress of each project and can improve its organization and efficiency.
We will offer you a first study free of charge in order to take stock of your company’s internal situation and analyze the potential for evolution and time saving that these tools can bring you. Our experts offer you support during the change management phase and will organize training for your teams to encourage them to adopt these new tools and to present their benefits in their daily work.